By Spencer James, HighGround Exchange · Updated · Sources & methods
One delivery utility, and it is not the one on your supply line
Every Boston address is delivered by Eversource, the investor-owned utility that serves the city and most of eastern Massachusetts; there is no municipal light plant inside Boston, so the delivery half of the bill is built the same way for a Back Bay office tower and a Dorchester warehouse. The two halves of a commercial bill are worth separating at the start. Delivery, metering, the outage line and the wires are the utility's, and they are set by tariff; the supply line is the competitive part, and it is the only part that a supplier or a programme changes. Since early 2026 the default supplier for most Boston accounts is the City rather than the utility, which means a business that has never shopped may already not be on Basic Service. The meter and account number settle which utility and which supplier sit behind an address; city limits and postcodes are not reliable proxies for what is actually metered. Delivery is uniform across the city, but the supply arrangement is not.
- Eversource delivers electricity across the city; there is no municipal light plant in Boston.
- Delivery charges are tariff-set and do not move when the supplier changes.
- The supply line is the competitive part of the bill.
- Confirm the delivery utility and current supplier from the meter and account, not the postcode.
The default supply for a Boston account is now a City program
Boston Community Choice Electricity is a municipal aggregation programme under the state's aggregation statute, and it is built as opt-out: an account that takes no action is enrolled automatically. The City mails notice to Eversource Basic Service accounts on a quarterly cycle, and an account that does nothing lands on the programme's default plan for the length of the supplier contract. Enrolment appears as "Billing for City of Boston CCE" in the supplier field of the Eversource bill, which is the quickest way to tell whether a site is on the programme, on the utility's Basic Service, or on a competitive supplier. Eversource still delivers, meters, bills and answers the outage line, so the reliability question does not move; only the supply line changes. The City selects the programme supplier by competitive procurement, and Direct Energy is the supplier named in the City's current programme materials. Opting out is free and can be done at any time, and an account that leaves can later re-enrol, keeping its consumer protections either way.
- Opt-out aggregation under Massachusetts General Laws chapter 164, section 134.
- Auto-enrolment reaches Eversource Basic Service accounts, notified quarterly.
- The supplier line reads "Billing for City of Boston CCE" when an account is enrolled.
- Delivery, metering, billing and the outage line stay with Eversource.
- Opt out at any time at no fee, and re-enrol later if you choose.
Which Boston businesses the programme actually reaches
Commercial accounts qualify at a published consumption line: the City sets eligibility for commercial accounts at less than 1.5 million kilowatt-hours a year, and an account above that line can ask to enrol but may be offered a market-based rate rather than the standard plan. The distinction matters because a mid-size site can sit on either side of the line, and the answer changes the comparison entirely. An account already on a competitive supplier is not auto-enrolled, but it can move into the programme by giving its supplier notice first — which is where the supplier's own early-termination terms, not the programme's, decide the cost of the move. The programme itself charges nothing to join and nothing to leave. For a multi-account operator the City provides a bulk enrolment sheet, and a tax-exempt account files its exemption certificate with the programme supplier rather than with the City.
- Commercial eligibility runs to under 1.5 million kWh a year.
- Above the line, enrolment may be offered at a market-based rate.
- Accounts on a competitive supplier are not auto-enrolled; they must move deliberately.
- Check the current supplier's early-termination terms before switching.
- The programme charges no fee to join or to leave.
What capacity costs, and what New England no longer separates
New England buys generating capacity through ISO New England's Forward Capacity Market, which runs an annual auction three years ahead of the commitment period, and that cost reaches the customer inside the supply line rather than the delivery tariff. Where Greater Boston sits in that market has changed. For a long run of auctions the Boston area cleared inside a separate import-constrained zone — first Northeast Massachusetts/Boston and later Southeast New England — but from the seventeenth forward capacity auction the region was reorganised into three zones, and Greater Boston now clears inside the rest of pool alongside most of New England. The practical effect is that a Boston supply quote rides the same regional capacity dynamic as the rest of the region, on top of an energy price set most of the time by natural gas, which produced 54 per cent of New England's electricity in 2025. The same auction is also the route through which demand response and energy efficiency clear as capacity resources, which is a lever a large Boston building can use before it buys anything.
- Capacity is procured in ISO-NE's Forward Capacity Market, three years ahead.
- Capacity cost sits inside supply, not the delivery tariff.
- Since FCA 17 the region is three zones; Greater Boston clears in the rest of pool.
- Natural gas set the marginal energy price for most of the 2025 generation mix.
- Winter fuel constraints are the recurring source of New England price spikes.
BERDO turns the building, not the contract, into the deadline
Boston's Building Emissions Reduction and Disclosure Ordinance reaches large existing buildings and sets a timetable that a supply contract cannot satisfy on its own. Non-residential buildings of 20,000 square feet or more are covered, as are residential buildings with 15 or more units, and any tax parcel whose buildings sum to those thresholds. Covered buildings report energy and water use annually through the City's system, on a spring reporting deadline, and third-party verification is required in the first reporting year, in the first emissions-compliance year and every five years after. Emissions standards began for the largest buildings in 2025 and begin for the rest in 2030, tightening toward a net-zero target for 2050. A building complies by cutting energy use, by securing qualifying renewable energy, or through an alternative compliance payment — which is why the supply and the retrofit belong in the same plan. The City frames the ordinance around how concentrated the emissions are: a small fraction of Boston's buildings account for nearly 40 per cent of the city's carbon, and the renewable route runs through the Massachusetts Class I certificates the City connects buyers to. The efficiency route runs through the state's Mass Save programmes.
- Covers non-residential buildings of 20,000 square feet or more.
- Covers residential buildings of 15 or more units; parcels sum to the thresholds.
- Annual energy and water reporting, on a spring deadline.
- Emissions standards start in 2025 for the largest buildings and in 2030 for the rest.
- Net-zero target for 2050, with third-party verification on a recurring cycle.
- Compliance routes: cut use, buy qualifying renewables, or an alternative compliance payment.
What to settle before a Boston supply contract is signed
The Boston-specific checks are mostly about who controls the account and what clock it is on. In leased space, confirm who holds the utility account and whether the tenant or the landlord has the right to choose supply, because a master-metered building removes the choice entirely. Check whether the account carries a supplier block, which prevents both auto-enrolment and a competitive switch until it is lifted. Establish the current supplier and the actual end date and notice period of any agreement, since a competitive contract and a programme enrolment are released on different terms. Then line the term up against the default: because the utility's Basic Service reprices on a six-month cycle, a fixed offer is really a view on how the programme's and the market's prices move across the term chosen. Treat a month-to-month or holdover position as an open decision, not a resting state. For a portfolio, stagger the expirations rather than aligning them, so leverage does not expire across every Boston site at once.
- In leased space, confirm who holds the account and the right to choose supply.
- Master-metered buildings remove the supply choice altogether.
- A supplier block prevents auto-enrolment and switching until it is removed.
- Get the current supplier, end date and notice period in writing.
- The utility's Basic Service reprices on a six-month cycle.
- Match the contract term to the building's real risk, not to the brochure.
What to bring to the first Boston conversation
The useful starting point is a short pack rather than a request for a price. Bring twelve months of kWh and kW by month, the delivery account and meter number, the building's floor area and primary use so the BERDO question can be settled, the current supplier and the agreement's end date and notice period, and whether the site is owner-occupied or leased with a master meter. Availability and terms depend on the service address, the meter and the utility territory, and competitive supply is not available in every building — municipal light plants, cooperatives and some arrangements have no choice at all. An inquiry places no order and switches no supplier, and HighGround may receive compensation from providers on completed purchases.
- Twelve months of kWh and kW by month.
- The delivery account and meter number, and the current supplier.
- The building's floor area and primary use, for the BERDO question.
- Lease or ownership, and whether the building is master-metered.
- Competitive supply depends on the address, meter and utility territory.
- An inquiry places no order and switches no supplier.
PUT THE OPTIONS SIDE BY SIDE
Your comparison checklist
| Boston situation | Confirm first | What to compare |
|---|---|---|
| Building of 20,000 sq ft or more | The BERDO compliance year and reporting date | Supply term alongside the retrofit and renewable plan |
| Account sitting on the City programme | The programme plan and the supplier's contract term | A competitive offer against the actual programme position at your usage |
| Account on a competitive supplier | Early-termination terms and the agreement's notice period | Whether moving to the programme or to a new offer is the better trade |
| Leased space or master-metered building | Who holds the account and the right to choose supply | Only the supply the tenant actually controls |
| Sharp peak load (restaurant, lab, kitchen) | The equipment that sets the monthly demand peak | Supply pricing alongside a demand review |
- A person reads every request and replies within 24 hours.
- Sending an inquiry does not place an order or commit you to anything.
- Availability and terms get confirmed for your locations before anything is decided.
Or call (501) 463-2471
Common questions
Further reading
Provider and official resources for the relevant service categories. Product availability and terms must be confirmed for your request.
ISO New England — key grid and market stats: Markets ↗ISO New England — Forward Capacity Market ↗City of Boston — Boston Community Choice Electricity ↗City of Boston — common questions about Boston Community Choice Electricity ↗City of Boston — Building Emissions Reduction and Disclosure (BERDO) ↗Mass Save — business energy programmes ↗U.S. Energy Information Administration — Massachusetts state electricity profile ↗